Deck Box
Deck Box
Garden Fence
Garden Fence
Outdoor Storage Shed
Outdoor Storage Shed
Small Sheds
Small Sheds
Storage
Maximize your storage
Discover innovative solutions to maximize your outdoor storage space. Organize your yard efficiently with our expert tips and product recommendations.
Premium Recyclable Materials
Long-lasting use, once invested, long-term use.
Easy to Install
Hassle-free setup with complete safety instructions & guidance
Superior Outdoor Storage
Waterproof, sunproof, and moisture-resistant. Perfect for outdoor storage and keeping pets.
Frequently asked questions
What is the return policy?
Return Policy
Thank you for shopping at www.kingying.com. If you are not entirely satisfied with your purchase, we are here to help.
1. Return Period
You have 30 days from the date you received your item to request a return. If 30 days have passed since your delivery, we unfortunately cannot offer you a refund or exchange.
2. Eligibility for Returns
To be eligible for a return, your item must meet the following criteria:
- The item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
- All tags, accessories, and manuals must be included.
- You must provide the receipt or proof of purchase (order number).
3. Non-Returnable Items
The following types of items are exempt from being returned:
- Gift cards.
- Downloadable software or digital products.
- Personal care items (e.g., intimate or sanitary goods).
- Custom-made or personalized products.
- Items on final sale or clearance.
4. Return Process
- Request: Contact our customer service team at [Insert Email Address] to initiate a return request. Please include your order number and photos of the product.
- Approval: Once your request is approved, we will provide you with the return shipping address and instructions.
- Dispatch: Securely pack the item and mail it to the provided address. Note: Do not send your purchase back to the manufacturer unless instructed.
5. Shipping Costs
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are non-refundable. If you receive a refund, the original cost of shipping will be deducted from your refund.
- We recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
6. Damaged or Wrong Items
Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately so that we can evaluate the issue and make it right. In these specific cases, we will cover the return shipping costs.
7. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same model, please email us at [Insert Email Address].
Are any purchases final sale?
All Sales Are Final: Please note that all purchases made on www.kingying.com are final. We do not accept returns, exchanges, or refunds for any reason other than manufacturing defects or shipping errors. Please review your order carefully before completing your purchase.
When will I get my order?
When Will I Receive My Order?
Your total delivery time is calculated from the moment your order is placed until it is delivered to your doorstep. It is divided into two parts:
1. Processing Time (1–3 Business Days)
Once your order is confirmed, we prepare your items, perform quality checks, and pack them for shipment.
- Note: Orders placed on weekends or holidays will be processed the following business day.
2. Shipping Time (Transit Time)
The delivery timeframe depends on your location and the shipping method selected at checkout:
- Standard Shipping: 7–15 business days.
- Express Shipping: 3–7 business days.
3. Estimated Total Delivery Time
- Standard Delivery: Total 8–18 business days.
- Express Delivery: Total 4–10 business days.
How to Track Your Order
Once your package has been shipped, we will send you a Shipment Confirmation Email containing your tracking number and a link to the carrier’s website.
- Please allow 24–48 hours for the tracking information to update.
- You can also track your order directly on our website here: [Link to your Tracking Page].
Factors That May Affect Delivery
While we strive to meet these timelines, please note that the following factors may cause delays:
- Customs Clearance: International shipments may be held at customs for inspection (out of our control).
- Peak Seasons: During holidays (Black Friday, Christmas), carriers may experience higher volumes.
- Inclement Weather: Severe weather conditions may impact transit routes.
Where are your products manufactured?
Our products are sourced and manufactured by industry-leading partners across the globe. We prioritize quality above all else, selecting factories that utilize premium materials and advanced manufacturing techniques. Regardless of where the item is produced, every single order undergoes a rigorous quality inspection at our fulfillment center before being shipped to your doorstep.
How much does shipping cost?
Shipping Fees & Estimates
1. Shipping Rates
We strive to keep our shipping costs transparent and affordable.
- Free Shipping: We currently offer Free Standard Shipping on all orders across the contiguous United States.
- Delivery Surcharges: For certain oversized or heavy items (such as large outdoor sheds or pet kennels), a delivery surcharge may apply to cover specialized freight handling. If applicable, this fee will be clearly displayed during the checkout process before you finalize your payment.
2. Shipping Destinations
- We currently ship to the Contiguous United States (lower 48 states).
- At this time, we cannot ship to:P.O. Boxes or APO/FPO/DPO addresses.Alaska, Hawaii, Puerto Rico, or other U.S. Territories.International destinations outside of the United States.
3. Delivery Timelines
Your total waiting time is composed of two parts:
- Processing Time: Orders are typically processed and dispatched within 3–7 business days.
- Transit Time: * Standard Parcels: 3–5 business days via carriers like FedEx or UPS.Oversized/Freight Items: 5–12 business days via specialized freight carriers.
4. Oversized Item Delivery (LTL)
For large items weighing over 150 lbs, delivery is usually "Curbside Delivery." The carrier may contact you via the phone number provided at checkout to schedule a delivery window. Please ensure someone is available to receive and inspect the shipment.
5. Tracking Your Shipment
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can monitor your package's progress directly on the carrier's website or via our "Track Your Order" page.
Fast local delivery
Free shipping in 3-7 days on all orders.
30-DAY MONEY-BACK GUARANTEE
Return within 30 days for a full refund.
PAY WITH EASE
Pay immediately or in installments with Affirm.
WE ARE HERE TO HELP
Contact our expert team via email or live chat.
HASSLE-FREE WARRANTY
Comprehensive warranty protection on all purchases.
ANKERCREDITS REWARDS
Buy more, save more, and earn more.